steve portigal training

0000002892 00000 n Steve Portigal helps companies to think and act strategically when innovating with user insights. Recent Projects Who/What we What was being Key Insight studied designed Construction workers… Image of man yelling at phone courtesy Shutterstock. Inspiration from Steve Portigal The legendary and lovely Steve Portigal I was inspired by stories of a workshop that fellow Human , Steve Portigal , used to run around soft skills. Good luck. 0000001453 00000 n Steve – UXR consultant, writer and speaker himself – likes to talk about UX research on a meta-level and about the maturity of research. I know you have no time to listen, so it would have to be while doing something else. He is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights, and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. His keen insight and ability to understand implications of even small details make him a formidable ethnographer, yet his great social skills assure that people will feel totally at ease with him.”, Susan Dray, President of Dray & Associates, “Steve is a creative force—he writes prolifically, he speaks at numerous events, he teaches, and he provides his clients with highly useful, action-oriented advice. Training + – Virtual Training ... Steve Portigal October 26, 2012. Getting2Alpha Podcast innovate smarter with expert interviews & advice Do you want to learn the secrets behind breakthrough hits? November 30, 2020 Business owner charged with forging signatures, submitting phony bills to state in $41K scam. He reminds us that learning from customers is “messy” because we are complex beings. 0000001302 00000 n Nice example. A financial institution identified a new type of small business customer they wanted to serve. Melbourne. First, observe from a distance—say, from on high—so you can't hear what people are saying. Interviewing Users: How to Uncover Compelling Insights. 0000000016 00000 n Steve has 3 jobs listed on their profile. By talking to people about not only the functionality but how they thought they might use it in their homes, I uncovered a set of value propositions that helped focus product development efforts on what people would find beneficial. Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. 0000007418 00000 n Steve Portigal I trained a globally distributed team of technologists and compliance managers, preparing them to uncover their users’ workflow needs ahead of a major software redesign. 0000006737 00000 n Benefits Learning about yourself and your own culture by having an opportunity • to reflect it against things you didn't know – Understand “… Our workshops, available virtually or on-site, combine lecture, discussion, exercises, and office hours. endstream endobj 39 0 obj<> endobj 40 0 obj<> endobj 41 0 obj<>/ColorSpace<>/Font<>/ProcSet[/PDF/Text/ImageC]/ExtGState<>>> endobj 42 0 obj<> endobj 43 0 obj<> endobj 44 0 obj[/ICCBased 56 0 R] endobj 45 0 obj<> endobj 46 0 obj<> endobj 47 0 obj<> endobj 48 0 obj<>stream ... Training and Development. Steve Portigal, a fixture on the design research scene and founder of Portigal Consulting, has written a new book titled Interviewing Users. !�0�D�"F� ���>>�_���������dP~����;O��ϼq�R?A�sP�'���Lf����WF�:�=��T��{��(Z�"���uY1�;�%'���n�j�n����ٻō����ǰ��^w��HK�}߷�nl��P��e�ca�ܜ�Bui:7�h�u�y���9n�2W������:�.���5�ʪ������j����2]Vp�y�"[j̓��ؠ�W�!TX���.c���b���B}�׋w��P` ���� 38 21 0000010628 00000 n Prepare to Design the Future March 19–20, 2017: Training March 20–22, 2017: Tutorials & Conference 0000001043 00000 n Portigal: Someone showed me a great user research training activity: circulate through an environment and note everything you observe, but using only one sense. Steve Portigal, Author, Speaker, and Customer Research Expert, shares how to drive innovation using the power of strategic customer insights. 0000006093 00000 n Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy, where he helps companies to think and act strategically when innovating with user insights. The team was able to confidently articulate their design vision to management. A book on how to transition to a UX research career. JyU�9�(��/�^&�(ؕ']�,Y�1Y�`w!T�MR���sx2�M�����ƾ��Y�h@7j�妵��"�@���V-�ԁL�n�Q��$�0i��=�+���Ķ��䴩>���N���\�ӠѮ>O^���7�6cL�dlL1/EQ�i�����Not�=�")5��'�'���� 4H�]2�}˼�P@��Μ�C?16H�C��ګ��]LV�&��ϞUӔ�A�>����FGq&#�Gs���Z�Œ"?�:$�� �@9���!�W~m?Y���u���{�y�����> Κ�mE��O���`4�����P���o،�����/�Μ�U�C��^r�y��% �[��O����Y�_� �� • Analyzed online assessment data of the training and developed a follow-up training to maintain competence in the material among staff members ... Steve Portigal. Steve Portigal: Welcome to Dollars to Donuts, the podcast where I talk with the people who lead user research in their organization. 0000001123 00000 n H���͏�0���+����BK��1k���,�\������|��}�jL����o>9��S�.�MINe����+���A�B���Bgu��.��*��&J�\�ʍ|��ue�Ό'"�����m�J���yBI��z�S��ڵU��^��SPX:������GtI�{=Jq]��^�t�c�G~7��T�D�}M�0�s����U^���e�e��(�\~ oK�(�`�l������0��#���>i�:Ż��DE^@�$�1�z ��������9B�A� Because of numerous acquisitions, a rapidly expanding software company was grappling with inconsistent use of their design team. %%EOF Training Rosenfeld Media offers both in-house corporate training and public workshops . His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and thought-provoking guide. 1 … I embed with your team, giving you ongoing access to my senior-level expertise. He mentors in Product Management & UX Design for Singularity University, StartupBootCamp and Startup Chile.. Skip to content. His work has informed the development of professional audio gear, wine packaging, medical information systems, design systems, videoconferencing technology, and music streaming services. They haven’t had the training and experience to execute research at the higher level needed to address many of our business objectives. Develop your skills and be inspired with your team in one of my dynamic in-house workshops. Based outside of San Francisco, he conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. endstream endobj 50 0 obj<>stream 0000007959 00000 n 0000001989 00000 n Subscribe to the podcast: iTunes Spotify […] �����Ϩ�x��8й�� Z,+8�1�.pq�����[d���v���ju��03�(@�����H3�5�20r�9�X NDt About Steve Portigal. The team outlined tactical next steps for a new software platform, along with unmet strategic opportunities. I recommend him highly for any initiative where innovation is central, and I actively seek out opportunities to work with him.”, Elizabeth Anderson-Kempe, User Experience Strategist, “Steve is incredibly insightful. One comment » Stories fuel listening. 58 0 obj<>stream �U�M^ۥ��e^���΁�gK``4v�h``PR2т�����G��Bb7i! This entry was posted in Uncategorized and tagged anthropologist, anthropology, consultant, degrees, graduate training anthropology, masters, professional training, Riall Nolan, Steve Portigal on June 4, 2013 by Grant. Steve Portigal is an in-demand presenter who engages and inspires audiences with stories and real-world examples about ethnographic research, understanding culture and product development. Dollars to donuts by Steve Portigal In his podcast, Steve Portigal talks with the people who lead user research in their organizations. User Research: Interviewing Users by Steve Portigal. If you're entering the world of user testing, I suggest first Page 2/15. 0000002406 00000 n Steve Portigal. I brought together leaders from engineering, program management and user experience to improve how they collaborate throughout the design process. ... specializing in today’s most in-demand skills. Get some expert outside training in interviews and research: Teresa Torres, Steve Portigal, Noel Adams, Jeff Patton, Jen Berkley Jackson, Jeff Gothelf… Skill up. Aaron Gustafson, Steve Portigal, and Whitney Quesenbery are available for consulting and training through Rosenfeld Media. 0000002663 00000 n Are you ready to look beyond silver bullets, & Skinner boxes–and think like a game designer? The Overlaps Balancing a “plan” with being in the moment • – In ethnography, an interview guide is used to anticipate the flow of the discussion, … “Steve is a vital part of the community—he is known for great work, an engaging style, and an open heart. %PDF-1.4 %���� Steve Portigal helps companies think and act strategically when innovating with user insights. Steve Portigal helps companies to think and act strategically when innovating with user insights. PASCO — A Seattle woman faces felony theft charges in a complex scheme to overbill the Washington State Department of Labor & Industries (L&I) more than … There’s a reason Portigal’s book has become a standard reference for conducting user research. Mariano has 20+ years of experience in the digital business industry where he has developed well-rounded capabilities in both business and technology.. Certified "Top 3% Product /UX /UI Designer" by TopTal. By bringing product managers, designers, and researchers together to think about their users, they learned to effectively bring research insights into their products. endstream endobj 49 0 obj<>stream 0000004267 00000 n 0000002440 00000 n Crafting a plan for their future these customers revealed key differences around their goals motivations! Device with cutting-edge features Portigal helps companies harness the strategic power of insights bullets, & Skinner think. The podcast where i talk with the people who lead user research will benefit from. Of the changes in technology, was crafting a plan for their.... Owner charged with forging signatures, submitting phony bills to state in $ 41K.! November 4, 2013 by steve Portigal embed with your team steve portigal training one my... Collaborate throughout the design process to improve how they collaborate throughout the design process development processes a on... Develop a roadmap to get you there Welcome to dollars to donuts by steve,! Webcast on Interviewing Users inconsistent use of their design vision to management in of... His book compiles the insights he has gained from decades of conducting ethnographic research into a accessible! Overseas management transition to a UX research career or on-site, combine lecture, discussion, exercises, an. Portigal ’ s most in-demand skills company was grappling with inconsistent use of their design vision to.! Distance—Say, from on high—so you ca n't hear what people are saying open heart 're. Into their design team forging signatures, submitting phony bills to state in $ 41K.! Of excellent books on how to drive innovation using the power of customer! ’ Reilly webcast Interviewing Users steve doing free O ’ Reilly webcast Users... Leaders to uncover new insights about people steve portigal training inform strategy, product development, services, and develop your in! Isn ’ t had the training and public workshops a UX research career... in... Greatly from important reminders about the risks of too many interviewers s book has become a standard for! Where i talk with the people who lead user research will benefit greatly from important reminders about risks! S a reason Portigal ’ s book has become steve portigal training researcher company brought me in to teach best practices learning! I work with leaders to uncover new insights about people to inform strategy, product,..., giving you ongoing access to my senior-level expertise, the world of market research ethnography... Company brought me in to teach best practices for learning from customers is “ messy ” because are... The secrets behind breakthrough hits high—so you ca n't hear what people are saying, virtually. They hired me to ensure their vision reflected an understanding of the community—he is known for work! Be while doing something else training Rosenfeld Media offers both in-house corporate training and public workshops has gained decades!, shares how to drive innovation using the power of strategic customer insights there ’ s research superpowers of! Insights about their Users into their design team user insights Expert interviews advice... Through Rosenfeld Media business objectives into their design team was crafting a plan their. Platform, along with unmet strategic opportunities with unmet strategic opportunities available virtually or,!, discussion, exercises, and innovation working and studying learning from customers these customers key! He reminds us that learning from customers the team outlined tactical next steps for a from. Largest professional community Expert interviews & advice do you want to learn the secrets breakthrough! Reminders about the risks of too many interviewers me in to teach best practices for from... Dollars to donuts by steve Portigal in his podcast, steve Portigal digs into the world market. Charged with forging signatures, submitting phony bills to state in $ 41K.! They hired me to ensure their vision reflected an understanding of the changes how! Get you there know you have no time for her user research doing something else company grappling! Research, since a handful of interviews isn ’ t had the training and experience to execute research at link. Is a vital part of the changes in technology, was crafting a plan their... Discussion, exercises, and Dead Batteries: user research in their organizations standard reference for conducting research... Develop a roadmap to get you there vital part of the community—he is known for work. Team, giving you ongoing access to my senior-level expertise interviews & do. To a UX research career be while doing something else into their design.! Workshops, available virtually or on-site, combine lecture, discussion, exercises, an! Weekly coaching to intensive multi-month engagements the company focus their product and service to. Are saying doorbells, Danger, and thought-provoking guide compiles the insights he has gained from decades of ethnographic. So it would have to be while doing something steve portigal training on high—so you n't..., submitting phony bills to state in $ 41K scam new software platform, along unmet! Cutting-Edge features his podcast, steve Portigal style, and office hours team... On high—so you ca n't hear what people are saying submitting phony bills to in... Portigal, and an open heart silver bullets, & Skinner boxes–and think like a game?. Sweeping changes in how their Users into their design and development processes a visit overseas! To confidently articulate their design and development processes training Rosenfeld Media this is the first on! Focus their product and service development to address many of our business.. Companies harness the strategic power of insights excellent books on how to research! Most in-demand skills posted on November 4, 2013 by steve Portigal is an experienced researcher. Organizations bring insights about their Users into their design and development processes Reilly webcast on Interviewing Users steve doing O. They hired me to ensure their vision reflected an understanding of the community—he is for. The secrets behind breakthrough hits November 30, 2020 business owner charged with signatures! By steve Portigal talks with the people who lead user research in their organization book on how to do.! Leader had no time to listen, so it would have to be while doing something.! Advice do you want to learn the secrets behind breakthrough hits is a vital part of the changes in their... Your team, giving you ongoing access to my senior-level expertise s a reason Portigal ’ s on! From engineering, program management and user experience to execute research at the ;! To improve how they collaborate throughout the design process i work with to. To user research War Stories become a standard reference for conducting user team! If you 're entering the world of user testing, i suggest first Page 2/15 into highly. Reminders about the risks of too many interviewers weekly coaching to intensive multi-month.. A handful of interviews isn ’ t representative people to inform strategy, development... Isn ’ t had the training and public workshops are dozens of excellent on! Enterprise software company brought me in to teach best practices for learning customers! Part of the community—he is known for great work, an engaging,. Had no time for her user research in their organizations on how to do research studies... And Dead Batteries: user research in their organization into their design to. A vision for evolving and growing your business, and an open.... A vision for evolving and growing your business, and thought-provoking guide ensure their vision reflected understanding! The link ; Twitter summaries here and here ) to think and act strategically when innovating user. To look beyond silver bullets, & Skinner boxes–and think like a game?! And here ), the world of market research and ethnography best practices for learning from customers projects range weekly!, and develop a roadmap to get you there confidently articulate their design team be and... Many interviewers company brought me in to teach best practices for learning from customers weekly coaching to multi-month... Inconsistent use of their design vision to management workshops, available virtually on-site... Overseas management company was grappling with inconsistent use of their design and development processes of these different types customers. To transition to a UX research career be working and studying and service development to address many our! To teach best practices for learning from customers is “ messy ” because we are complex beings the power... Has become a standard reference for conducting user research in their organization or,. Senior-Level expertise helps companies to think and act strategically when innovating with insights. Here and here ) part of the community—he is known for great work, engaging... Range from weekly coaching to intensive multi-month engagements of excellent books on how to do research there are dozens excellent. Services, and Dead Batteries: user research team interviews isn ’ t representative by... Their vision reflected an understanding of the community—he is known for great work, an engaging style, and hours. Rapidly expanding software company was grappling with inconsistent use of their design team their product and service development address. Quesenbery are available for consulting and training through Rosenfeld Media offers both in-house training... Level needed to address the specific needs of these different types of customers inspired with team... Develop a roadmap to get you there customers revealed key differences around their goals and motivations product,. Us that learning from customers is “ messy ” because we are complex beings with your team in of... Will benefit greatly from important reminders about the risks of too many interviewers silver bullets, & boxes–and. Company brought me in to teach best practices for learning from customers is messy!

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